Sign up, earn points, get treats
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More love for you & your pet
Earn points with every purchase, plus enjoy amazing benefits & personalized offers.
We’re here to help you do Anything for Pets™
As a member, you turn purchases into points, which add up to rewards that give you more ways to enjoy life with your pet.
Members unlock amazing benefits
Earn & redeem points when you shop.
Enjoy offers personalized for you.
Receive 1,000 points for profile completion.
Get more benefits with Bestie & VIPP status.
Access members-only in-store pricing.
Receive FREE Ship to Home on select orders $49+*.
Feel the love with gifts for your pets.
How it works
1. Activate your offersGet the most from Treats Rewards by activating the personalized offers in your account. It’s easy!
1. Activate your offers
Get the most from Treats Rewards by activating the personalized offers in your account. It’s easy!
2. Shop & earn pointsEarn 10 points per $1 on merch & services — plus tier bonuses when you reach Bestie & VIPP status.
2. Shop & earn points
Earn 10 points per $1 on merch & services — plus tier bonuses when you reach Bestie & VIPP status.
3. Redeem points for savingsEvery 1,000 points you earn = $2 in savings to redeem on merch & services for your pet. That really adds up!
3. Redeem points for savings
Every 1,000 points you earn = $2 in savings to redeem on merch & services for your pet. That really adds up!
All benefits
| Annual spend |  Member $0-$499 |  Bestie $500-$999 |  VIPP $1,000+ | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Earn | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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10 points per $1 base earning | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Tier bonus (additional points per $1) | 2 pts | 4 pts | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
2X points on donations to PetSmart Charities® | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
1,000 points for profile completion | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Choose your own 2X points purchase | 1 | 2 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Redeem | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Redeem in stores, online & in app (1,000 points = $2) | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Donate points to PetSmart Charities® | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Benefits | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Members-only in-store pricing | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Personalized offers | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
FREE Shipping on select orders $49+* | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Birthday or Gotcha Day gift | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Partner offers & experiences | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Early access to sales | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Annual tier recognition event | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Holiday gift | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Adoption benefits | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
VIPP status for in-store adopters | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Services benefits | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Salon Reward Certificate with purchase of bath or groom | 2 | 2 | 2 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
PetSmart Charities®
Treats Rewards members help keep PetSmart Charities® the #1 funder of animal welfare in North America. Learn more
Change a life at check out
Earn 2X points on all monetary donations & help change the lives of pets in need.
Give more with points
Make a difference by donating points during special events throughout the year.
Always keep Treats Rewards in your pocket.
Download the FREE PetSmart mobile app to access your Treats Rewards account from your phone.
Treats Rewards FAQs
- The Treats Rewards program is FREE and offers many valuable benefits:
- Earn 10 points for every $1 spent in stores and online, including purchases of pet services like the Grooming Salon, PetsHotel with Doggie Day Camp and Dog Training
- Earn 2X points for every $1 donated at checkout to PetSmart Charities® in stores, at PetSmart.com or on the PetSmart app
- Opportunity to achieve Bestie or VIPP tiers which come with additional perks like a tier point bonus, tier events, early access and additional gifts
- Redeem points or rewards for discounts on any product or pet service
- Activate offers to earn even more bonus points and unlock more savings with one click
- Get a gift on your pet’s Birthday or Gotcha Day
- Access to members-only in-store pricing
- Receive personalized member-only deals and discounts
- Earn up to 2 Salon Reward Certificates annually
- FREE Ship to Home on select orders $49+
- Earn a 1,000-point profile completion bonus
- Enjoy opportunities to donate Treats Rewards points to PetSmart Charities throughout the year
- Buy 10 Doggie Day Camp sessions and get 1 FREE session
- Claim VIPP status for all in-store adopters
- Access to partner offers & experiences
Check the Treats Rewards page here for the latest complete list of program benefits by tier.Gift cards, shipping charges, bag fees, discounts (including coupon discounts), taxes, tips and veterinary services are not eligible for earning points. Only donations made to PetSmart Charities at checkout in a PetSmart store, PetSmart.com or the PetSmart app qualify to earn points. Purchases made on third-party delivery Marketplaces (E.g., DoorDash, Instacart, Shipt) may only earn points once the member has linked their Treats Rewards account on the Marketplace platform. See the Program Terms & Conditions for complete details.
- See the full terms and conditions of the Treats Rewards Program here.
- Treats Rewards is quick & easy to join in stores, at petsmart.com or on the PetSmart mobile app - download here. Sign up today and start earning points on all your purchases plus so much more!
- No! Enrollment in Treats Rewards is free.
- You must be age 18 years or older and a resident of the United States, including Puerto Rico, to be eligible for
Treats Rewards membership. Membership is limited to individuals. You can only have one account per individual.
- To join Treats Rewards, you need to provide your first and last name, phone number and email address. When signing up in our stores, you will enter and confirm your information on the pin pad. You can then go online to complete your account setup and add a password (which will give you the ability to redeem points online, create a profile and more!).When signing up online or through our mobile app, you will need to validate your email address for added security. You will receive an email with a link to “verify your email address”. By clicking the link, you are confirming that the email address belongs to you and that you are ready to enjoy all your program benefits. Please note, it may take several minutes to complete the email verification.
- No. Treats Rewards is a FREE rewards program that offers you benefits and savings for the things you need to take care of the pets you love! Earn points every time you shop at PetSmart and redeem points or rewards on thousands of products and pet services.
- If you signed up for Treats Rewards in a store, you will need to create a password to access your account in the app or online. On the PetSmart mobile app or website, navigate to the sign in page and click the link to create an account. Complete the form using the same information you provided in store, including first name, last name, email address and phone number. This will allow you to set up a pet profile, activate your personalized offers, view your points balance and more.
- Yes, you can update your account information at the register or in the “about you” section of your App / online Treats Rewards account. However, if you have a verified online account, you may need to contact Customer Care for help. You can reach out at 1-888-839-9638 for help with your account.
- During the sign-in process, click the "forgot password?" link. An email to reset your password will be sent to the email address you provided. If you don’t receive an email within 15 minutes, check your spam/junk folder. If you’re unable to find the email, please call Customer Care at 1-888-839-9638 for assistance.
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